Mercedes-Benz of Birmingham

Great

Read at Google

Service great, salesman good but come in with a pre-approved chexk but the signing process took way to much time. I woulda have given a 5 star if not for this. Entered the building around 2:45 PM and didn't leave until almost 5:30. Overall great people to deal with.

Read at Google

This is the first MB we've ever purchased. We worked with Greg Forrest and he was very professional and helpful. This being our first MB purchase, we had tons of questions and Greg was able to answer every one of them with ease. It was very obvious he knows the MB product line very well and that gave us confidence in making our purchase. We recommend Greg to anyone looking to purchase a vehicle. Kira Jackson who assisted us in the finance office was awesome! Our overall experience at MB of Birmingham was excellent.

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I recently just Purchased a pre owned Lexus from Mercedes Benz of Birmingham. I felt the Price was fair and I was having a Pleasant experience until I noticed that there was issues with the Breaks and the Door locks upon driving the vehicle home. I was initially told by my sales person that since I purchased a pre owned vehicle and it was Sold As Is that there was nothing could be done to help me with my issues. I spoke with the Sales Manager Mark a couple of days later in person, He took care of the issues ...

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So many thanks to Djiby Tall for finding us the perfect car, and doing so in such a kind, helpful manner. Buying a car over the phone can be quite a challenge, but Djiby made the entire process easy! Thank you to everyone involved!

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THE BEST SALESMAN HANDS DOWN!!!!! Russell is so friendly, laid back, polite, so knowledgeable, and a straight shooter! He doesn’t make you feel pressured or pushed into anything you aren’t interested in. Russell is so incredibly professional and courteous, he is simply THE best around!

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I'm a Mini Cooper girl, so finding my dream Mini at a Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an absolutely wonderful experience. From the fast response time after reaching out to them online, to a warm and friendly welcome when I came in for my appointment. I was also fortunate enough to have Trent Tate as my salesperson. Friendly and welcoming with none of your average "pushy" sales tactics, Trent made my husband and I ...

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Eric Burks and the dealership could not be easier to work with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing department was great as well.

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I have been driving MB cars for years and enjoy the quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or needed help with an existing vehicle. His customer service is unmatched! He has an eye for detail and learns his customers, which enables him to make recommendations customized to individual customer needs. I never feel rushed or pressured to make a purchase, which is why I am a repeat customer. Also, Andrew in service is very knowledgeable and communicative. He is ...

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