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Mercedes-Benz of Birmingham

EXCELLENT service & waiting area! Family friendly.

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Great staff!!! Friendly & Accommodating! Such quality service and personnel

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Best experience I have ever had purchasing from a dealership ENTIRELY based on the in-person interaction with their team / staff . . . NAMELY Steve Colter. If there is such a "thing" as the perfect salesman, then Steve is that. For the pure and simple reason of being attentive, patient and most importantly focused on my reaction to the 5 Benz vehicles we test drove allowing me to discover what felt right VS an obnoxious sales pitch –which somehow is a common practice everywhere else and TOTALY makes my skin crawl as the pitch is completely about the "sale" instead of being paired with the proper vehicle. My final decision was to go with a Pre-Owned Cadillac (test drive #6) after driving with Steve for the other 5 rides. Steve never left me hanging NOR did he get become aggressive with "the sale" in mind . . . He allowed me the space to make my own choice at my pace while offering his extensive, detailed insight ONLY when I asked for it. Steve tirelessly worked with the finance department for over 2 weeks delivering the best arrangement for payments. Overall I commend Mercedes-Benz of Birmingham Alabama for not only running an immaculate operation, but also having the foresight and conscious to have Steve Colter on their team / salesforce. I highly recommend this dealership . . . This is how buying a car SHOULD be everywhere for everyone!!! Thank you Benz, Steve, Sai, and management ??

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My wife and I recently purchased a certified pre-owned vehicle. This was our first time dealing with Mercedes benz of Birmingham and we were thrilled with the help we received. We have never purchased a Mercedes benz before. After purchasing this one however, I'm not sure we will purchase anything else. It was so easy. Everyone was professional and a pleasure to work with.

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My husband and I had the opportunity to meet Greg Forrest several years ago when visiting your facility. We recently chose our 5th Vehicle with Greg's guidance. He is a great person, in addition to having a sales skillset to be applauded. Not only does he take time to listen about the vehicle you are looking for (or dreaming about!), he listens to get to know the client better. Above all, he is not pushy and invests the time needed for the client to be satisfied with their choice. We give Greg Forrest a rating of 11 on scale of 10. Great job.

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