Mercedes-Benz of Birmingham

I'm a Mini Cooper girl, so finding my dream Mini at a Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an absolutely wonderful experience. From the fast response time after reaching out to them online, to a warm and friendly welcome when I came in for my appointment. I was also fortunate enough to have Trent Tate as my salesperson. Friendly and welcoming with none of your average "pushy" sales tactics, Trent made my husband and I ...

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I'm a Mini Cooper girl, so finding my dream Mini at a Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an absolutely wonderful experience. From the fast response time after reaching out to them online, to a warm and friendly welcome when I came in for my appointment. I was also fortunate enough to have Trent Tate as my salesperson. Friendly and welcoming with none of your average "pushy" sales tactics, Trent made my husband and I ...

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We had a great experience. Trent Tate was our salesperson he did an outstanding job.

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In and out for a battery for my car key.

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Great service...very helpful..Caleb and Brooke were wonderful! 5 Star service

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Ghali is a great sales person and I would recommend him to any new or seasoned car buyer. The process was seamless and I was in and out in no time!

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I purchased my first Mercedes approximately one week ago today! Needless to say I am most definitely enjoying the ride! This was the best car buying experience I have ever had. Greg and Ty made me feel like family during the entire process. Mercedes of Birmingham will forever have my business.

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Eric Burks and the dealership could not be easier to work with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing department was great as well.

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I have been driving MB cars for years and enjoy the quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or needed help with an existing vehicle. His customer service is unmatched! He has an eye for detail and learns his customers, which enables him to make recommendations customized to individual customer needs. I never feel rushed or pressured to make a purchase, which is why I am a repeat customer. Also, Andrew in service is very knowledgeable and communicative. He is ...

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My experience at the Mercedes-Irondale location was the best! All representatives were nice and welcoming. My entire process was fast, smooth, and consisted of very little paperwork. :-) More specifically, I have to thank Cramer Hyde for making this experience the best. Cramer greeted my husband and me with such great energy and enthusiasm. Cramer was well knowledgeable about the car I had my eyes on. Having completed my research prior to my visit, I walked into the dealership with a great deal of knowledge about the vehicle; however, Cramer knew all of it plus more-- as a sales rep ...

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Trent spent much time on the phone with us prior to the purchase of a used SUV. I was out of town and he sent a walk around video showing me the car. Once I arrived at the dealership ( after a long drive ) he spent hours with me to insure that I was completely satisfied with the car. He even followed me to the airport so I could return my rental car. Over and beyond customer service.

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Warren always give me excellent service when each time I bring my vehicle in for service . My expericennce with him has always been 5 star serice . Patricia McCullum

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