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The Mercedes-Benz app

Access your vehicle from anywhere and experience all the benefits of ownership with the Mercedes-Benz app.

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Overview

Whether you're remotely setting the cabin to the perfect temperature, checking your battery level, or locking your vehicle, the Mercedes-Benz app is here to make life easier.

Start your engine — anytime, anywhere.

The Mercedes-Benz app lets you prepare for any trip using the Remote Engine Start feature. Plus, you can cool down or heat the cabin, so as soon as you step inside, you're completely comfortable and ready to drive.

Get vehicle upgrades via the Mercedes-Benz Store.

The Mercedes-Benz Store enables you to purchase digital upgrades for your vehicle or renew Mercedes-Benz app services after the complimentary trial.

Enhance your atmosphere with Pre-Entry Climate Control.

Set your preferred cabin temperature and activate heated or cooled seats with the touch of a button. Cold snap or heatwave? Establish your daily departure time so your vehicle warms or cools to the perfect temperature when you're ready to roll.

Check battery and charging status.

Check your battery level and charging completion time right from your smartphone. Get real-time push notifications as your battery status changes, so you're never left guessing.

Remotely lock or unlock your vehicle.

Wondering if you remembered to lock your doors? No need to worry, you can use the app to lock or unlock your vehicle with the tap of a button.

Easily locate your vehicle.

You can pinpoint your vehicle's location, whether you're in a crowded parking lot or across the globe. Activate the horn and lights feature to find your vehicle even faster.

Connected Features

iOS Live Activities

The Mercedes-Benz app now supports Live Activities. Monitor real-time information about your vehicle's charging status directly on your iPhone's Lock Screen or on iPhone 14 Pro's Dynamic Island.1

Widgets

Keep tabs on your vehicle with our small or medium sized widgets. Simply tap the widget for a quick check or to take action. Available for iOS and Android.

Digital Vehicle Key

Using a compatible iPhone or Apple Watch, Digital Vehicle Key allows you to lock, unlock and even drive your vehicle.2

Service Reminders and Scheduling

Get reminders of upcoming service or contact your local dealer to schedule service.

Retrieve Vehicle Status

Get up-to-the-minute vehicle data, including mileage, fuel level, tire pressure and more.

Explore Other In-App and In-Vehicle Features

Unlock even more complimentary features through the Mercedes-Benz Store.
Explore the Mercedes-Benz Store

Online Music

Thanks to Online Music3, your favorite songs are now seamlessly integrated into your vehicle — stream directly via the MBUX multimedia system.

Online Map Updates

Install the latest maps to your vehicle's navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.

Live Traffic Information

View live traffic information and optimized route guidance on your vehicle's navigation.

Explore Other In-App and In-Vehicle Features

Unlock even more complimentary features through the Mercedes-Benz Store.
Explore the Mercedes-Benz Store

Mercedes-Benz app

Specifically designed for your EV, Mercedes me charge within the Mercedes-Benz app seamlessly offers access to over 60,000 public charging points nationwide.1

Wallbox

When paired with the Mercedes-Benz app, you can start charging, enable access protection, view home and public charging history, estimate charging energy cost and more.1

Navigation with Electric Intelligence

Calculate the range of your route with Electric Intelligence, advanced navigation technology that takes into account charging stops, weather conditions and topography.1
Learn More About Charging

Mercedes-Benz Navigation

Thanks to traffic data in real-time and the intelligent networking of vehicles, you'll know ahead of time about weather hazards or breakdowns so you can choose the best alternative route.
Learn More

Dashcam

Use your vehicle's built-in camera to capture breathtaking videos from your front-row seat and fill your car-travel diary with unique footage.
Learn More

Acceleration Increase

Boost the performance of your all-electric Mercedes-Benz even further giving you a faster 0- to-60 MPH time.
Learn More

More Digital Extras

Discover all the Mercedes-Benz Store has to offer. Activate exciting digital features and connected services to elevate your driving experience even more.
Explore the Store

Activation

Pair your vehicle and activate services right from the app.

The Mercedes-Benz app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle's multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle.4 5 Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your preferred Mercedes-Benz dealer.
Download today to take full advantage of your Mercedes-Benz Digital Extras.
Available on iOS and Android.

Additional Resources

Introducing the New and Improved Mercedes-Benz App

Digital Vehicle Key

Frequently Asked Questions

Frequently Asked Questions

To become a Mercedes-Benz app user, you should own a model year 2019 or newer Mercedes-Benz vehicle. Most remote access services are complimentary for one year. You will need to download the Mercedes-Benz app to use these features. Note: Select 2018 GLE and 2018 C-Class vehicles are also equipped with Mercedes-Benz app services. Check with your dealer for details.
Your dealer will be happy to assist you with this at the time you purchase your vehicle. If you've already left the dealership, your connected vehicle services can be activated and deactivated right from the Mercedes-Benz app. Simply download the app, add your vehicle using the on-screen instructions, and then you are able to activate your services. If you need further assistance, your dealer will be happy to assist you, or you can call 800-367-6372 to speak to a representative.
You do not have to provide a credit card to use the Mercedes-Benz app. The standard package includes a wide range of features, with remote access features standard for the first year starting with model year 2022. If you would like to renew your services afterwards, you will need to provide a credit card for payment in the Mercedes-Benz Store.
Most remote services will stop functioning but your account remains open and active for non-expiring services. You can view what is still active in the Mercedes-Benz app.
You can visit https://shop.mbusa.com/en-us/connect/ to view eligible services (when logged in), add products to your shopping basket and check out. The service(s) will activate immediately once your vehicle has an active connection. Please note activation can take up to 48 hours depending on the coverage zone.
While many of the features are similar, mbrace services are available on most model year 2017 and 2018 vehicles. Mercedes-Benz app services are available on most model year 2019 and newer vehicles. Note: Select 2018 GLE and 2018 C-Class vehicles are also equipped with Mercedes-Benz app services. Check with your dealer for details.
Yes, we recommend downloading the Mercedes-Benz Finance app. Use it to register your account, make a payment, view transaction history, enroll in auto pay, view statements and more.
For non-emergency situations, the 'me' button allows you to contact all call-center based assistance services with the press of one button. Examples include Roadside Assistance, and Vehicle Information and more.
In-car WiFi is provided by the mobile network operator on behalf of Mercedes-Benz, and requires a multimedia system with navigation, which is optional on some model lines. You can sign up by visiting your vehicle's multimedia system, which will guide you through the necessary steps.

Have a Question?

View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372.
Contact Us

For 2018 and Prior Models

Learn more about connected vehicle services via Mercedes-Benz mbrace.
Explore mbrace

For Vans and Business Use

Discover the connected vehicle services specific to your van or business vehicle.
Learn More

*The Mercedes-Benz app (formerly Mercedes me connect) received the highest evaluation among premium gas-powered vehicles in the J.D. Power 2023 U.S. OEM ICE App Report, which evaluates Internal Combustion Engine (ICE) vehicle mobile application performance against best practices. Visit jdpower.com/awards for more details.

Terms Of Service Privacy Policy

1 Available on select navigation-equipped vehicles

2 Available for 2024 and newer EQS Maybach SUV and E-Class Sedan, 2025 GLC, EQE, EQS, and S-Class

3 Third-party streaming services may require a subscription. Streaming is available via your connected phone's own data plan, or by activating the In-car WiFi. See your dealer for further details.

Amazon Music is a registered trademark of Amazon Technologies, Inc.

Apple Music is a registered trademark of Apple Inc.

Spotify is a registered trademark of Spotify AB.

TIDAL is a registered trademark of Tidal Music AS.

4 QR code only available on MBUX-equipped vehicles. Earlier models will require users to pair via a numerical code provided by the head unit.

5 Requires a multimedia system with navigation, which is optional on some model lines

Mercedes-Benz of Birmingham 33.3754158, -86.8062942.