At Mercedes-Benz of Birmingham, customer satisfaction is our goal, and that drives us to do our very best in the showroom, on the lot, and in the service center. We believe that buying a luxury car should be a luxury-level experience, so our entire team brings our best efforts to the dealership for everyone who visits us. As a result, Mercedes-Benz has honored our dealership year after year with eight Best of the Best Awards!
This award recognizes the top 10 percent of Mercedes-Benz dealers across the nation, and here at our Mercedes-Benz dealership in Birmingham, Alabama, each award celebrates the dedication and performance of our hard-working team. Within our Best of the Best Awards, we’ve also been honored with multiple Best of the Best Gold Laurel accolades, which are reserved for the very highest performers. For the Best of the Best Awards, Mercedes-Benz chooses the winners based on strict criteria and high standards, and each dealership is measured by their excellence in these categories:
We’re grateful for every driver who comes to us for their automotive needs, whether that’s a new luxury car or reliable service on the model they own. If you want to see what makes Mercedes-Benz of Birmingham an award-winning dealership, come visit us on the lot. We have campuses in Irondale and Hoover, Alabama, and our team members are standing by to show you what sets our dealership apart.
The Dealer Rater Dealer of the Year Award is awarded to the top dealers at both national and state levels. It is based on outstanding customer satisfaction as expressed through customers’ online reviews posted on Dealer Rater.
The DealerRater Consumer Satisfaction Award is awarded to the top 10% of US franchise dealers. It is based on a minimum of 25 reviews with a minimum of a 4 Star rating for the calendar year.
Best of Birmingham is an annual award hosted by Birmingham Magazine, Alabama’s oldest and most popular lifestyle magazine. The awards are voted on by the community and readers of the magazine.
Edmunds Five Star and Five Star Premier status is earned by delivering the highest levels of customer satisfaction. This is tracked through their sales ratings and number of reviews from consumers on Edmunds.com.
The CARFAX Top-Rated Dealer Award is based on verified reviews from actual customers. The select group of dealers being recognized in the inaugural CARFAX Top-Rated Dealers of 2019 received an average of 4.7 stars out of five. They are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.
Cargurus Top Rated Dealer is based on real car shoppers’ reviews across the country, this award celebrates an exclusive group of car dealers for their exceptional service and commitment to customer satisfaction. Each dealer in this group had an average dealer rating of 4.5 stars or higher in the year prior.
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205-403-5179
Call Now750 Mercedes Way • Irondale, AL 35210
Get DirectionsOpen Today! Sales: 9am-7pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7:30am-6pm