Our employees are equipped with a “Culture Card” as a reminder of who we are. We recruit, hire, train, recognize, promote, and terminate based on our culture.
We pride ourselves on building customer relationships, not transactions.
Dedicate our lives to inspiring our employees, our customers, and the members of our community in their quest to fulfill their dreams. It is our fundamental belief that all of this is best achieved through the faithful execution of servant leadership.
We will trip, fall and skin our knees trying to delight our customers.
We are a luxury retailer, not a car dealer, our success will be measured in that light.
If you are dissatisfied for ANY reason, you have three (3) days or 150 Miles (whichever occurs sooner) to return the vehicle to the dealership for a full refund of the purchase price.
We want to make sure your vehicle is the perfect fit! That’s why we give you an entire thirty (30) days or 1,000 miles (whichever occurs sooner) to return the vehicle for a credit towards the purchase of a different vehicle of equal or greater value.
We honor those that serve our country with special partnerships with USAA and Military offers every day of the year.
In addition to our individual dealer efforts – we are partnered with Mercedes-Benz USA in giving to the Johnny Mac Soldier’s fund.
We believe that our success is linked with the growth of the community in which we operate. We have partnered with Habitat For Humanity, Nick’s Kids Foundation, Johnny Mac Soldiers Fund, and serve as a transfer point for the Puppy Pipeline Rescue. Additionally, we encourage employees to work with the charities of their choice by providing them with paid time off.
Our customers can’t say enough about their great experience at Mercedes-Benz of Birmingham and it shows.
However, you don’t have to take our word for it! See what our customers are saying.