Mercedes-Benz of Birmingham FAQ's

There are always a number of questions when it comes time to service your Mercedes-Benz vehicle. To better serve your needs we compiled a list of common questions we are regularly asked. If we missed something please feel free to Contact Us as we are always happy to assist you.

General questions
No, this can be done on the lane with no appointment.

No, this can be done on the lane with no appointment.

No, this can be done on the lane with no appointment.

You don’t have to schedule you’re A service, we recommend coming in Monday through Friday between 7am-4pm. If you want to come in on Saturday, we recommend coming in between 8am-2pm. This gives us adequate time to complete the service.

We’re open from 8am-4pm.

Your key is either in your glovebox or in the trunk.

Call Roadside. Roadside can either tow the vehicle to the nearest dealership or they have a master set on the roadside vehicle.

Call Roadside. They should be able to get a roadside technician to you to unlock the trunk.

Yes, we’d recommend coming before five Monday through Friday, and coming before 3 on Saturday.

The loaner fleet includes CLA, C and E-Classes sedans as well as GLA, GLE SUVs.

On the day of your appointment, you pull into the service lane. A valet will greet you and ask for your name so they can locate your service adviser. If you have a loaner reservation, after checking in with your service adviser, you will be guided to the loaner office.

or the loaner process, it’s best to already have your Driver’s License, proof of insurance, and a credit card/debit card to keep on file in case of incidentals.

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205-403-5179

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750 Mercedes Way • Irondale, AL 35210

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7:30am-6pm

Mercedes-Benz of Birmingham

750 Mercedes Way Irondale, AL

Phone: 205-403-5179

https://www.google.com/maps/search/750+Mercedes+Way+%E2%80%A2+Irondale,+AL+35244/@33.4507486,-86.80512,12z/data=!3m1!4b1

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Phone: 205-403-5179

750 Mercedes Way Irondale, AL
33.3761072 -86.8061882
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